About
About Glintback
We believe every customer deserves a response. Glintback was built to help local businesses manage their online reputation without the enterprise price tag.
Our Story
The problem we saw.
Local businesses live and die by their reviews. A single unanswered negative review can cost dozens of potential customers. Yet most business owners don't have time to craft thoughtful, personalized responses to every review that comes in — let alone monitor multiple platforms throughout the day.
The tools that existed were built for enterprise teams with enterprise budgets. They came with complex dashboards, month-long onboarding processes, and price tags that made no sense for a single-location restaurant, dental practice, or hair salon.
We built Glintback to change that. A focused tool that does one thing well: monitor your Google reviews via our Google Business Profile integration, draft personalized AI responses, and let you approve them with one click. No feature bloat. No six-figure contracts. Just fast, thoughtful review responses that sound like you wrote them.
Values
What we stand for.
Simplicity
Every feature earns its place. We won't overwhelm you with dashboards you'll never use. Connect, review, approve — that's the whole workflow.
Affordability
Enterprise-grade review management shouldn't require an enterprise budget. Our pricing starts at $29/month because local businesses deserve great tools too.
AI with a human touch
AI drafts the response, but you always have the final say. Every reply goes through human approval before it reaches your customers. Negative reviews require manual review — always.
Privacy first
We request only the minimum permissions needed, encrypt your data at rest, and never sell your information. Your business data belongs to you.
Team
Who we are.
Built by a team passionate about helping local businesses thrive online. We've seen firsthand how unanswered reviews erode customer trust — and how a simple, timely response can turn a critic into a loyal customer. Read more on our blog.
Contact
Get in touch.
Questions, feedback, or just want to say hello? Reach us at [email protected].
Get Started
Stop losing customers to silence.
Join the waitlist to be first in line when Glintback launches. 14-day free trial. No credit card. No contracts.