Connect your Google Business Profile
Link your account in under a minute. Glintback starts monitoring for new reviews immediately, checking every 15 minutes.
AI-powered review responses for local businesses
Glintback monitors your Google reviews, drafts personalized responses, and lets you approve each one with a single click. Your customers feel heard. Your reputation grows.
"Great food and atmosphere but the wait was really long on Saturday night. Hope they can fix that because the pasta was incredible."
Thanks for coming in Saturday, Maria. Really glad the pasta hit the mark. Weekend waits have been longer than we'd like — we're adding a second host to help. Hope to see you back soon.
The Problem
Without Glintback
Negative reviews sit unanswered for days. Positive ones get ignored entirely. When you do reply, it takes 10 minutes to write something that doesn't sound generic — and you still aren't sure it's right.
With Glintback
New reviews trigger AI-drafted responses that reference specific details from the review. You read, approve, and move on. Negative reviews get flagged instantly so nothing slips through.
How It Works
Connect once, then approve responses as they arrive.
Link your account in under a minute. Glintback starts monitoring for new reviews immediately, checking every 15 minutes.
Each new review triggers a draft that references specific details — the dish they ordered, the service they received, the issue they raised. No canned templates.
One tap to publish. Quick edit if you want to adjust the tone. Dismiss if you'd rather skip. The response posts directly to Google.
Pricing
Start with a 14-day free trial. No credit card required.
Starter
For owners building a consistent review habit.
Growth
For businesses with higher review volume.
Multi-Location
For operators growing beyond a single storefront.
All plans include a 14-day free trial.
Why Glintback
| Feature | Manual | Birdeye / Podium | Glintback |
|---|---|---|---|
| Monthly cost | Free | $299 – $599/mo | $29 – $49/mo |
| AI-personalized responses | No | Higher tiers only | Yes |
| Setup time | N/A | Days to weeks | Under 5 minutes |
| Contracts | None | Annual lock-in | Cancel anytime |
| Built for | Anyone | Enterprise & chains | Single-location SMBs |
Glintback
Birdeye / Podium
See It Work
Click through real review scenarios. Approve a response in one click.
"Best haircut I've had in years. Mia really listened to what I wanted and the result was perfect."
So glad you loved the cut, Sarah! Mia will be thrilled to hear it. We always try to listen first and style second — sounds like it paid off. See you next time.
Who It's For
Restaurants & Cafes
"A 1-star review sat unanswered for 3 weeks. We didn't even know it was there."
High review volume, thin margins, and no time between dinner rushes. Glintback catches every review within 20 minutes.
Dental & Medical Practices
"A patient mentioned a staff member by name in a negative review. We needed to respond carefully."
Sensitive reviews need careful, professional responses. Glintback flags mentions of staff, legal language, and health claims for manual review.
Hair Salons & Barbershops
"I'm behind the chair all day. By the time I check reviews, it's been a week."
Your hands are busy. Glintback drafts responses between clients so you can approve with a single tap during a break.
Home Services
"We do great work but our Google rating is 3.8 because we never reply to anything."
Plumbers, electricians, HVAC. Your best marketing is a 4.5+ rating with thoughtful responses. Most competitors don't reply at all.
FAQ
We use advanced language models to draft responses that reference specific details from each review — the dish someone ordered, the service they received, the issue they raised. Every draft is tailored to the review, your business type, and your brand voice. No generic templates.
Never. Every AI draft goes through a human approval step before it reaches Google. You can approve as-is, edit the draft, or dismiss it entirely. For negative reviews (1-2 stars), we require manual approval — no exceptions.
Glintback automatically flags reviews containing legal language, discrimination claims, employee names, or safety concerns. These skip AI generation entirely and route to a separate queue for your personal attention.
Glintback checks for new reviews every 15 minutes. Most new reviews are detected and drafted within 20 minutes of being posted to Google.
Yes. No annual contracts, no cancellation fees, no sales calls. Cancel from your dashboard whenever you want. Your data exports are always available.
Glintback uses Google's official Business Profile API with OAuth 2.0 authentication. We only request the minimum permissions needed and never store your Google password. Tokens are encrypted at rest.
Get Started
Join the waitlist to be first in line when Glintback launches. 14-day free trial. No credit card. No contracts.