AI-powered review responses for local businesses

Every review answered. Every customer heard.

Glintback monitors your Google reviews, drafts personalized responses, and lets you approve each one with a single click. Your customers feel heard. Your reputation grows.

From $29/mo 14-day free trial No credit card required
Review Inbox
MG Maria G.

"Great food and atmosphere but the wait was really long on Saturday night. Hope they can fix that because the pasta was incredible."

AI Draft

Thanks for coming in Saturday, Maria. Really glad the pasta hit the mark. Weekend waits have been longer than we'd like — we're adding a second host to help. Hope to see you back soon.

The Problem

The gap between reviews and responses costs real revenue.

97% of consumers read reviews before choosing a local business
5% of businesses respond to reviews consistently
35% more revenue for businesses that respond to 25%+ of reviews

Without Glintback

Reviews pile up. Responses feel random.

Negative reviews sit unanswered for days. Positive ones get ignored entirely. When you do reply, it takes 10 minutes to write something that doesn't sound generic — and you still aren't sure it's right.

With Glintback

Every review gets a thoughtful response, fast.

New reviews trigger AI-drafted responses that reference specific details from the review. You read, approve, and move on. Negative reviews get flagged instantly so nothing slips through.

How It Works

Three steps. No learning curve.

Connect once, then approve responses as they arrive.

1

Connect your Google Business Profile

Link your account in under a minute. Glintback starts monitoring for new reviews immediately, checking every 15 minutes.

2

Get personalized response drafts

Each new review triggers a draft that references specific details — the dish they ordered, the service they received, the issue they raised. No canned templates.

3

Approve, edit, or dismiss

One tap to publish. Quick edit if you want to adjust the tone. Dismiss if you'd rather skip. The response posts directly to Google.

Pricing

Simple pricing for serious businesses.

Start with a 14-day free trial. No credit card required.

Starter

$29 /month

For owners building a consistent review habit.

1 location
50 AI responses per month
Email notifications
Basic dashboard
Join waitlist

Multi-Location

$79 /mo per location

For operators growing beyond a single storefront.

3+ locations
Everything in Growth
Multi-location dashboard
Minimum 3 locations
Join waitlist

All plans include a 14-day free trial.

Why Glintback

Enterprise tools are overkill. Manual replies don't scale.

Feature Manual Birdeye / Podium Glintback
Monthly cost Free $299 – $599/mo $29 – $49/mo
AI-personalized responses No Higher tiers only Yes
Setup time N/A Days to weeks Under 5 minutes
Contracts None Annual lock-in Cancel anytime
Built for Anyone Enterprise & chains Single-location SMBs

Glintback

Cost$29 – $49/mo
AI responses✓ Included
SetupUnder 5 minutes
ContractsCancel anytime
Built forSingle-location SMBs

Birdeye / Podium

Cost$299 – $599/mo
AI responsesHigher tiers only
SetupDays to weeks
ContractsAnnual lock-in
Built forEnterprise & chains

See It Work

Try the review workflow yourself.

Click through real review scenarios. Approve a response in one click.

Live Preview
SKSarah K.

"Best haircut I've had in years. Mia really listened to what I wanted and the result was perfect."

AI Draft

So glad you loved the cut, Sarah! Mia will be thrilled to hear it. We always try to listen first and style second — sounds like it paid off. See you next time.

Who It's For

Designed for businesses that run on reputation.

Restaurants & Cafes

"A 1-star review sat unanswered for 3 weeks. We didn't even know it was there."

High review volume, thin margins, and no time between dinner rushes. Glintback catches every review within 20 minutes.

Dental & Medical Practices

"A patient mentioned a staff member by name in a negative review. We needed to respond carefully."

Sensitive reviews need careful, professional responses. Glintback flags mentions of staff, legal language, and health claims for manual review.

Hair Salons & Barbershops

"I'm behind the chair all day. By the time I check reviews, it's been a week."

Your hands are busy. Glintback drafts responses between clients so you can approve with a single tap during a break.

Home Services

"We do great work but our Google rating is 3.8 because we never reply to anything."

Plumbers, electricians, HVAC. Your best marketing is a 4.5+ rating with thoughtful responses. Most competitors don't reply at all.

FAQ

Common questions.

We use advanced language models to draft responses that reference specific details from each review — the dish someone ordered, the service they received, the issue they raised. Every draft is tailored to the review, your business type, and your brand voice. No generic templates.

Never. Every AI draft goes through a human approval step before it reaches Google. You can approve as-is, edit the draft, or dismiss it entirely. For negative reviews (1-2 stars), we require manual approval — no exceptions.

Glintback automatically flags reviews containing legal language, discrimination claims, employee names, or safety concerns. These skip AI generation entirely and route to a separate queue for your personal attention.

Glintback checks for new reviews every 15 minutes. Most new reviews are detected and drafted within 20 minutes of being posted to Google.

Yes. No annual contracts, no cancellation fees, no sales calls. Cancel from your dashboard whenever you want. Your data exports are always available.

Glintback uses Google's official Business Profile API with OAuth 2.0 authentication. We only request the minimum permissions needed and never store your Google password. Tokens are encrypted at rest.

Get Started

Stop losing customers to silence.

Join the waitlist to be first in line when Glintback launches. 14-day free trial. No credit card. No contracts.